FAQ

Who is responsible for the water service pipe?

Property owners usually own the water service pipe from the point it connects to the water main. The water main is usually underground and runs parallel to your street frontage. As a property owner, it is your responsibility to ensure the maintenance of your water service pipe.

If you need to replace your water service pipe, call us for a free estimate. We employ a number of different installation methods including open trench, torpedo and direct bore.  We are equipped to handle urgent leak situations and can work with the Region to resolve your water service issues.

Water Service Pipe Replacement