Our team

Since 1955 the team at Vaillancourt Plumbing & Drains have been serving residents and all types of businesses throughout Durham Region and the surrounding areas. Meet the people behind the service!

Vaillancourt Plumbing Team Photo

Our team members

We're the people that take care of your plumbing and drain problems!

Edward Vaillancourt
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Edward

 

Vaillancourt

Founder / Advisor

Do It Now!-Do It Right! Common sense stickler, Ed Vaillancourt, founder of Vaillancourt Plumbing & Drains, championed the basics of success his entire career. Well into his eighties now, Ed’s boundless enthusiasm still commands the attention and admiration of all who know him!

Brian Vaillancourt
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Brian

 

Vaillancourt

Owner / Operator

Building on the strengths laid down by his father, Ed Vaillancourt, Brian has added his own flare, embracing 21st century technological advances while staying true to the company's founding value of old-fashioned friendly customer-centric care.

Patricia (Patsy) Vaillancourt
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Patricia (Patsy)

 

Vaillancourt

Office Manager

Service with an extra special touch could be Patsy’s moto. If she didn’t write the book on customer satisfaction then she sure as heck studied it from cover to cover. Talk to her and you’ll instantly get it!

Chelsie Vaillancourt
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Chelsie

 

Vaillancourt

Office Assistant

Conscientious and detail oriented, Chelsie’s cooperative spirit and pleasant demeanor gets the job done every time with confidence and care!

Nancy Luzon
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Nancy

 

Luzon

Bookkeeper & Client Services Coordinator

Nancy is Vaillancourt Plumbing & Drains anchor, wholeheartedly dedicated to the success of our organization. Need to get to the bottom of an issue, she’s there all the way with you!

Crystal Tilley
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Crystal

 

Tilley

Office Assistant and Customer Service Representative

Poised and steady, Crystal stays on track with our team and customers alike. As liaison between our customers and field staff, she dutifully handles job requests with a sense of ease.

Meghan Hollett
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Meghan

 

Hollett

Customer Service Representative

Always upbeat and friendly, Meghan follows up with all of Vaillancourt’s customers to ensure long-term satisfaction.

Stanley (Stan) Hibbitt
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Stanley (Stan)

 

Hibbitt

Technician

As our longest standing Team Member, “Stan the Man”, is our go to guy, with all our Team Members and customers alike.

Paul Godwin
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Paul

 

Godwin

Technician

Paul is an excellent general plumber, but he's also specialized in well pump repairs and replacement.

Mark Howell
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Mark

 

Howell

Senior Technician & Field Support Manager

With over 30 years of industry experience, Mark brings a wealth of knowledge to the job. Dedicated to helping our organization thrive, we are delighted to have him onboard.

Shane Williams
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Shane

 

Williams

Technician

Committed to professional growth, Shane is always up for learning more. Friendly and calm by nature, our customers love him. We believe you will too!

Dave Corbett
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Dave

 

Corbett

Technician / Backflow Specialist

Dave is a highly skilled tradesman who operates swiftly with efficiency and care. There’s no task or job beyond his grasp; just point him in the right direction and you’re insured of success every time.

Trevor Sinclair
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Trevor

 

Sinclair

Technician

Quietly and without any fuss, Trevor is always out there daily providing excellent service to numerous happy Vaillancourt Plumbing customers. He’s a true asset to all!

Chris Wallace
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Chris

 

Wallace

Apprentice

Always with a smile, each and every day, Chris greets staff and customers alike. Reliable and accountable for his work, he is well positioned for growth.

Jack Lehman
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Jack

 

Lehman

Certified Health & Safety Consultant

Through ongoing training with our entire team and job safety inspections, Jack keeps our team safe and compliant with safety standards and laws.

Trevor Breen
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Trevor

 

Breen

Technician

Originally from the Big Apple, Trevor is as reliable as the North Star. Dedicated to both his professional success and the success of our business, we’re delighted he decided to cross the border.

Alex Harvey
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Alex

 

Harvey

Apprentice

Perceptive and confident, Alex is indeed an adept student of the trade. As his skills quickly ramp up, he is well positioned to provide many years of excellent service to our industry.

Amaan Khan
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Amaan

 

Khan

Technician’s Helper

Energetic and enthusiastic, Amaan is well poised and ready to serve his team and customers alike.

Andrew Gawrys
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Andrew

 

Gawrys

IT Specialist

With many years of technical experience within the computing and information world, Andrew keeps Vaillancourt Plumbing’s systems running smooth and efficient.

Toby MacLeod
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Toby

 

MacLeod

Digital Marketing Advisor

With more than 25 years experience as a digital marketing professional, Toby helps consumers discover Vaillancourt Plumbing online.